FAQ Section
The FAQ (Frequently Asked Questions) section helps visitors quickly find answers to common questions, improving user experience and reducing support inquiries.
FAQ Limits by Plan
- Basic Plan: 5 FAQs
- Business Plan: 15 FAQs
- Enterprise Plan: Unlimited FAQs
Adding FAQs
- Click the “Add FAQ” button
- Enter your question
- Enter the answer
- Click “Submit” to save
Writing Effective FAQs
Questions
- Keep questions concise and clear
- Use audience-friendly language
- Address common concerns
- Reflect real user questions
Answers
- Be clear and actionable
- Include key details (pricing, timing, process)
- Use a friendly tone
- Break long answers into sections
Reordering FAQs
FAQs can be reordered using drag and drop. The order you set is the order displayed on your page.
- Click and hold an FAQ
- Drag it to the desired position
- Release to drop
- The order saves automatically
Editing FAQs
- Remove the existing FAQ
- Add a new FAQ with updated content
- Reorder if needed
Removing FAQs
- Click the “X” on the FAQ card
- The FAQ is removed immediately
- This action cannot be undone
Best Practices
- Start with common questions
- Be specific
- Update regularly
- Remove outdated FAQs
- Address objections clearly
Common FAQ Topics
- Pricing and payments
- Service process
- Availability and timelines
- Experience and qualifications
- Refund and cancellation policies
- How to get started
Example FAQs
Q: How long does a typical session last?
A: Most sessions last 60–90 minutes. Initial consultations may take longer.
Q: Do you offer online sessions?
A: Yes, online sessions are available and just as effective as in-person ones.
Troubleshooting
Can’t add more FAQs: You may have reached your plan limit.
FAQ not saving: Both Question and Answer are required.
Can’t reorder: You need at least two FAQs to reorder.
Next: Learn how to add Testimonials to build trust with visitors.